General Questions

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1. What type of large format printing services do you offer?

• Banners, posters, window displays, building wraps, outdoor signage, vehicle graphics, custom wall graphics/art.

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2. Do you offer installation services?

• At this point, that depends on the size of the print. We are not specialized in this area, but we are more than willing to help if it's needed. 

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3. How can large format printing help promote my business?

• Large format products are versatile enough to be placed almost anywhere. Some of our materials are even water resistant and can withstand the elements which can increase your ability to advertise.
   

• The larger the image, the better the chance customers will see and remember your product and services.
   

• Vinyl banners can adhere to many surfaces both inside and outside. They are easy to clean and durable enough to be left outside.
   

• Large format work is great for entrance halls of your buildings where clients can easily view them.

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Job Specific Questions

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What is your standard turnaround time for an order?

• Lead times vary depending on pre-print design services needed, the size of the order and what other orders are ahead of your order. Generally speaking, you print order should be printed within 1-2 weeks of your order.

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2. Do you offer priority printing services and at what additional charge?

• Yes, we can offer priority printing to jobs that are required in less time. Our priority printing service cost is $25.00 for standard orders. If you aren't sure if yours is a standard order call us, we'll help set things right.

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What are the maximum sizes that you can print on?

• We offer a multitude of products that offer unlimited printing sizes. Check out our PRINT SERVICES page to see what we are capable of providing for you.

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4. Do you have water-resistant material that can be printed on?

• Yes

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5. Can I get a proof before final printing?

• Absolutely. If you require pre-printing design options we will be in constant contact about your order. Your work will not be printed until you give the go-ahead.

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6. What size do you need for printing?

• The higher the quality image you start with the better - 100 dpi at final size is a good resolution for any device.

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7. How do I send you my file?

• An email to BWHSPrintService@gmail.com is perfect. If there are any issues with receiving or working with your image we will let you know right away.

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8. Are there any color restrictions that I need to be concerned about?

• No, ideally any color issues we encounter we should be able to resolve in house. If there are any special instructions or specific needs please let us know so we can accommodate your order to your specifications.

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9. How long will a large format print last before fading?

• This depends on a number of variables, but obviously direct sunlight is the cause of most fading. Try to, when possible, to place your graphic out of direct sunlight.

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10. What is the best way to store my printed work?

• Store graphics flat whenever possible. Store them in a cool dry place away from heat and moisture. If you need to place your work in a tube, find the largest tube diameter possible to avoid as much curl in the material as possible (12 in. diameter). Graphics can be rolled, but not tightly.

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